Effective Date: August 11, 2026
Welcome to Badbrook (“Badbrook”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of www.badbrook.in (“Website”), including all purchases, products, services, and features available through the Website.
By accessing or using our Website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue using the Website.
1. Eligibility
By using this Website, you confirm that:
- You are at least 18 years of age or are accessing the Website under the supervision of a parent or legal guardian.
- You have the legal capacity to enter into a binding agreement.
- All information provided by you is accurate, complete, and up to date.
2. Products & Product Information
Badbrook offers men’s apparel and fashion products through its online store.
We strive to ensure that all product descriptions, images, colours, sizes, specifications, and prices are accurate. However:
- Product colours may vary slightly due to screen settings and lighting conditions.
- Minor variations in stitching, fabric texture, or finish may occur.
- All products are subject to availability.
We reserve the right to modify, discontinue, or update any product without prior notice.
3. Pricing
- All prices displayed on the Website are in Indian Rupees (INR).
- Prices are subject to change without prior notice.
- Promotional offers are valid only for the specified duration and are subject to their individual terms.
- In the event of a pricing or technical error, Badbrook reserves the right to cancel the affected order and issue a full refund where applicable.
4. Orders
After placing an order, you will receive an order confirmation via email or SMS (where applicable).
Order confirmation acknowledges receipt of your order but does not constitute final acceptance.
We reserve the right to:
- Accept or decline any order.
- Cancel orders suspected of fraud or misuse.
- Refuse service where required by law.
- Limit purchase quantities for promotional or limited-stock products.
If an order is cancelled by Badbrook before dispatch, any amount paid will be refunded to the original payment method.
5. Payments
All orders must be paid using the secure payment methods available during checkout.
Your order will be processed only after successful payment confirmation from our payment partner.
6. Shipping & Delivery
- Orders are generally processed within 24 hours of payment confirmation.
- We offer Free Shipping across India unless stated otherwise.
- Estimated delivery time is 5–8 business days, depending on your location.
Delivery timelines are estimates and may be affected by factors beyond our control, including courier delays, weather conditions, public holidays, or government restrictions.
7. Order Cancellation
You may request cancellation of your order within 3 hours of placing it, provided the order has not entered processing or been dispatched.
Once an order has been processed or shipped, cancellation requests cannot be accepted.
Please contact our customer support team as soon as possible if you wish to cancel your order.
8. Returns & Refunds
Our Return & Refund Policy forms an integral part of these Terms.
Please review the policy before placing an order.
9. Product Care
To maintain the quality and lifespan of your garments, please follow the wash care instructions provided on the product label.
Badbrook shall not be responsible for damage resulting from improper washing, drying, ironing, bleaching, alteration, or misuse after delivery.
10. Intellectual Property
All content available on this Website, including but not limited to:
- Brand name
- Logos
- Product images
- Graphics
- Product descriptions
- Website design
- Text
- Icons
- Videos
is the exclusive property of Badbrook or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, published, or used without prior written permission.
11. User Responsibilities
By using our Website, you agree that you will not:
- Provide false or misleading information.
- Attempt unauthorised access to our systems.
- Interfere with the Website’s operation or security.
- Use the Website for fraudulent or unlawful activities.
- Violate any applicable laws or regulations.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Badbrook shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Use of the Website.
- Delay in shipment or delivery.
- Website downtime or technical issues.
- Third-party courier or payment service failures.
- Events beyond our reasonable control.
Our total liability, if any, shall not exceed the amount paid by you for the relevant order.
13. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.
14. Changes to These Terms
Badbrook reserves the right to update or modify these Terms at any time.
Any changes will become effective immediately upon publication on this page unless otherwise stated.
Your continued use of the Website after such updates constitutes your acceptance of the revised Terms.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the competent courts in Ghaziabad, Uttar Pradesh.
16. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Badbrook
Business Name: PETALS ENTERPRISES
Website: www.badbrook.in
Address:
Shop No. 5/58, UGF,
Vasundhara Sector-11,
Ghaziabad – 201012,
Uttar Pradesh, India
Phone: +91 79008 48180
Email: tubaughsherriprous@hotmail.com
Customer Support Hours:
Monday – Saturday
9:00 AM – 7:00 PM (IST)