Effective Date: August 11, 2026

Welcome to Badbrook (“Badbrook”, “we”, “our”, or “us”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you visit https://goldenrod-anteater-227269.hostingersite.com/, create an account, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide you with a smooth shopping experience, we may collect the following information.

Personal Information

When you place an order, create an account, subscribe to our updates, or contact us, we may collect:

Full Name
Mobile Number
Email Address
Billing Address
Shipping Address
City, State, and PIN Code

Order Information

We may collect information relating to your purchases, including:

Products ordered
Order history
Payment status
Invoice details
Cancellation records
Refund records (where applicable)
Customer support interactions

Technical Information

When you browse our website, certain information is collected automatically, such as:

IP Address
Browser type and version
Device information
Operating system
Website pages visited
Date and time of access
Referring website
Cookies and similar technologies

2. How We Collect Information

We collect information when you:

Visit our website
Create an account
Place an order
Contact our customer support team
Subscribe to promotional communications
Participate in surveys or marketing campaigns
Browse our website using cookies and analytics tools

3. How We Use Your Information

We use your information to:

Process and fulfil your orders
Verify payments and transactions
Arrange product delivery
Provide customer support
Send order confirmations and shipping updates
Improve our website and customer experience
Prevent fraud and unauthorized activities
Comply with applicable legal obligations
Send promotional offers, new arrivals, and updates (only where permitted by law)

We collect only the information reasonably necessary to provide our services.

4. Payment Information

All online payments are processed securely through authorised third-party payment providers.

For your security, Badbrook does not store your complete debit card, credit card, UPI PIN, CVV, or internet banking credentials.

Your payment information is processed directly by secure payment gateways in accordance with applicable industry standards.

5. Cookies

Our website uses cookies and similar technologies to:

Keep your shopping cart active
Remember your preferences
Improve website performance
Analyse visitor behaviour
Personalise your shopping experience

You may disable cookies through your browser settings. However, doing so may affect certain features of the website.

6. Sharing Your Information

We respect your privacy and do not sell or rent your personal information.

Your information may be shared only with trusted third parties where necessary, including:

Courier and logistics partners
Payment gateway providers
Technology and hosting providers
Customer support service providers
Analytics and marketing platforms
Government authorities when required under applicable law

Only the minimum information required to perform these services is shared.

7. Shipping & Delivery Partners

To process and deliver your orders, we may share limited information such as:

Your name
Delivery address
Mobile number
Email address (where required)

This information is used solely for order processing, shipment tracking, delivery communication, and customer support.

8. Data Security

We implement reasonable administrative, technical, and organisational safeguards to protect your personal information against unauthorised access, misuse, disclosure, alteration, or loss.

While we continuously work to maintain secure systems, no method of electronic transmission or online storage is completely secure. Therefore, absolute security cannot be guaranteed.

9. Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders
Provide customer support
Maintain financial and tax records
Resolve disputes
Prevent fraud
Comply with legal and regulatory requirements

When information is no longer required, it will be securely deleted or anonymised where appropriate.

10. Marketing Communications

With your consent, where required by law, we may send you:

New product launches
Exclusive offers
Promotional campaigns
Brand updates

You may unsubscribe from promotional communications at any time by using the unsubscribe link in our emails or by contacting our support team.

Please note that transactional messages relating to your orders will continue to be sent where necessary.

11. Children’s Privacy

Badbrook does not knowingly collect personal information from individuals under the age of 18.

If you are under 18 years of age, you may use our website only under the supervision of a parent or legal guardian.

12. Third-Party Websites

Our website may contain links to third-party websites or services for your convenience.

Badbrook is not responsible for the privacy practices or content of those websites. We encourage you to review their respective privacy policies before providing any personal information.

13. Your Rights

Subject to applicable laws, you may request to:

Access your personal information
Correct inaccurate information
Update your information
Request deletion of your information where legally permissible
Withdraw consent where applicable
Raise a privacy-related concern or complaint

To exercise any of these rights, please contact us using the details below.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements.

Any updates will be published on this page along with the revised effective date.

Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.

Badbrook

Business Name: PETALS ENTERPRISES

Business Address:
Shop No. 5/58, UGF,
Vasundhara Sector-11,
Ghaziabad – 201012,
Uttar Pradesh, India

Phone: +91 79008 48180

Email: tubaughsherriprous@hotmail.com

Customer Support Hours:
Monday – Saturday
9:00 AM – 7:00 PM (IST)

By using www.badbrook.in, you confirm that you have read, understood, and agreed to this Privacy Policy.